Quality Policy

MASIRAH SEA FISH PRODUCTS LLC has set its own quality standards to meet the stringent quality requirements of consumers around the world . With this aim in view the company has modernized its facilities and it has trained its personnel to meet this global requirement . The company believes that improvement in quality standards is a continuous process and every effort is taken to upgrade the facilities according to the consumer requirement. This inherent flexibility of the company towards improving quality standards has been transferred to its trained personnel also . The company is maintaining its watchful eye over all stages right from the raw material procurement till the product is sold to its consumers. The company believes that no compromise should be made on its policy to maintain quality for all its products and ultimate aim of this policy is consumer satisfaction and consumer safety. To achieve this aim the company has set up its HACCP manual and it is based on the Ministerial Decisions of the Omani Ministry of Agriculture and Fisheries, Directives of the EU and Final Regulations of the FDA.

We document, implement, and maintain a quality management system and continually improve its effectiveness in accordance with the requirements of the International Standards. We are committed to Exceeding Customer Expectations through Implementation and Continuous Improvement of our Quality Management System.

The Raw material quality, the process monitoring as per HACCP Plan, the GMP, the SSOP, personal hygiene etc depend heavily on monitoring certain physical, chemical or microbiological parameters. The processing plant is fully air-conditioned (super-ambient temperature of 18-20-degree celsius), Consequently the success of all the above processes and Procedures will depend on the Standard Operating Procedure adopted in the processing unit. Absolute Customer Satisfaction is the expectation and will be achieved through supplying a Superior Product, On-time, at a Competitive Price. The Quality Policy incorporates a wide spectrum of activities that have led to its success.